At ASHA Retreat, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://asharetreat.com.

Who We Are

Our website address is: https://asharetreat.com

Information We Collect

We may collect personal information such as your name, email address, phone number, shipping address, payment details, IP address, and browser information. This information is collected only to process orders, manage bookings, and provide better services.

How We Use Your Information

We use your information to:

Process and deliver your orders or retreat bookings

Communicate order updates and respond to support requests

Improve our website and services

Ensure security and prevent fraud or spam

We do not sell, trade, or rent your personal information to third parties.

Payments & Security

All payment transactions are processed through secure and trusted payment gateways. We do not store your card or UPI details on our servers. Your data is protected using appropriate security measures to prevent unauthorized access.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form along with IP address and browser details to help detect spam. An anonymized hash of your email address may be shared with the Gravatar service to display your profile picture (if you use Gravatar).

Media Uploads

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS), as visitors may be able to download and extract this information.

Cookies

We use cookies to improve your browsing experience. Cookies may be used to save your name and email for future comments, manage login sessions, and store display preferences. You can disable cookies through your browser settings if you prefer.

Embedded Content from Other Websites

Articles on this site may include embedded content such as videos or images. Embedded content from other websites behaves as if you visited those websites directly and may collect data, use cookies, or track interaction.

Who We Share Your Data With

We do not share your personal data with third parties except when required for payment processing, website security, spam detection services, or legal obligations. If you request a password reset, your IP address may be included in the reset email.

How Long We Retain Your Data

Comments and related data may be retained indefinitely. Registered user information (if any) is stored in user profiles. You can request to edit or delete your personal information at any time, except where data must be retained for legal or security purposes.

Your Rights Over Your Data

You may request a copy of the personal data we hold about you or request deletion of your personal data. This does not include data we are required to keep for legal, administrative, or security reasons.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

By using our website, you consent to this Privacy Policy.

No Refund & No Return Policy

Due to the nature of our products and retreat services, all sales are final. ASHA essential oils, wellness products, and retreat bookings are not eligible for return or refund once purchased.

Please note:

We do not accept returns or exchanges

We do not offer refunds for change of mind or personal preferences

Opened or used products cannot be returned for hygiene and safety reasons

Please read all product and retreat details carefully before placing an order.

If you receive a damaged or incorrect product, contact us within 48 hours of delivery with clear photos, and we will assist you accordingly.

Contact Us

For any questions regarding privacy, orders, or policies, please contact us at:
Info@asharetreat.com